Privacy policy

The Wharf Restaurant & Bar

Last Updated: August 2026

At The Wharf Restaurant & Bar ("The Wharf", "we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, make a reservation, sign up to receive marketing communications, attend an event, or otherwise interact with us.

Information We Collect

We may collect personal information including:

• Name

• Email address

• Phone number

• Postal address (where provided)

• Date of birth (for birthday offers and promotions)

• Anniversary date (where voluntarily provided)

• Reservation details and dining preferences

• Function and event enquiry information

• Marketing preferences

• Website usage information collected through cookies and analytics technologies

How We Collect Information

We collect information when you:

• Make a reservation

• Submit an enquiry through our website

• Sign up to our mailing list

• Participate in a promotion or competition

• Purchase tickets to events

• Contact us by phone, email, or social media

• Visit and interact with our website

How We Use Your Information

We use your information to:

• Manage reservations and bookings

• Respond to enquiries and customer service requests

• Process event and function enquiries

• Send booking confirmations and important updates

• Deliver marketing communications, special offers, and event invitations

• Provide birthday, anniversary, and loyalty rewards where applicable

• Improve our website, services, and customer experience

• Comply with legal obligations

Marketing Communications

If you subscribe to our mailing list, we may send you:

• News and updates

• Event announcements

• Seasonal promotions

• Birthday and anniversary offers

• Exclusive dining experiences and member benefits

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Third-Party Service Providers

We may use trusted third-party providers to assist with reservations, email marketing, analytics, payment processing, and website functionality.

These providers may have access to personal information only as necessary to perform services on our behalf and are required to protect your information in accordance with applicable privacy laws.

Cookies and Website Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality

• Understand website usage and visitor behaviour

• Measure the effectiveness of promotions and marketing campaigns

• Personalise your online experience

You can manage or disable cookies through your browser settings, however some website features may not function correctly as a result.

Protecting Your Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed as completely secure.

Accessing and Updating Your Information

You may request access to the personal information we hold about you or request corrections if your information is inaccurate or out of date.

To make a request, please contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page and take effect immediately upon publication.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

The Wharf Restaurant and Bar
Wharf 4/5, 15 Hickson Road
Walsh Bay NSW 2000
Email: hello@thewharfrestaurantandbar.com.au